Log In Get Started

Privacy Policy

Last updated: December 2024

1. Introduction

NPLFY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using the Platform, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Platform.

2. Information We Collect

We collect information in the following ways:

Information You Provide:

  • Wallet address when you connect to the Platform
  • Email address if you opt-in to notifications
  • Any information you provide through customer support

Automatically Collected Information:

  • IP address and approximate location
  • Browser type and version
  • Device information
  • Pages visited and time spent on the Platform
  • Referring website or source

Blockchain Data:

  • Transaction history associated with your wallet address
  • Token balances and NFT ownership

Note: Blockchain data is publicly available and not collected by us, but we may access it to provide services.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Platform
  • Process transactions and send related notifications
  • Send you updates about your holdings and redemptions
  • Respond to customer support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Analyze usage patterns to improve user experience

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate the Platform (hosting, analytics, email services)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

5. Third-Party Services

The Platform uses the following third-party services:

  • Web3Auth: For wallet authentication (subject to their privacy policy)
  • Polygon Network: For blockchain transactions (public blockchain)
  • Brevo: For email communications (subject to their privacy policy)

We encourage you to review the privacy policies of these third-party services.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure infrastructure hosting

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@nplfy.com.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Blockchain data is permanent and cannot be deleted due to the nature of distributed ledger technology.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

  • Essential Cookies: Required for Platform functionality
  • Preference Cookies: Remember your settings (e.g., theme preference)
  • Analytics Cookies: Help us understand how you use the Platform

You can control cookies through your browser settings, but disabling them may affect Platform functionality.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@nplfy.com